Quality healthcare in Busia, Kenya.
A modern Level 4 private hospital serving Busia County, neighbouring counties and eastern Uganda since July 2021.
Welcome to St. James Infirmary Busia.
St. James Infirmary Busia Ltd is a modern Level 4 private healthcare facility in Busia County, Kenya. Since opening in July 2021, we have grown into one of the region's trusted providers of quality healthcare.
We were founded on the belief that everyone deserves quality, affordable, compassionate and patient-centred care. We keep investing in infrastructure, modern equipment, qualified professionals and digital health systems, in support of the Government of Kenya's Universal Health Coverage (UHC) agenda.
- Consultant medical specialists
- Medical officers
- Clinical officers
- Nurse specialists
- Pharmacists
- Laboratory practitioners
- Radiographers
Our Vision
To be the leading provider of quality, affordable and compassionate healthcare services in Western Kenya and the East African region.
Our Mission
To provide accessible, safe, evidence-based and patient-centred healthcare through competent professionals, modern technology, innovation and continuous quality improvement.
Care that puts you first.
Compassion
We treat every patient with dignity, empathy, respect and kindness.
Integrity
We uphold honesty, accountability, professionalism and ethical medical practice.
Excellence
We continuously strive to exceed expectations in healthcare delivery.
Teamwork
Quality healthcare is achieved through collaboration among professionals, patients, families and partners.
Innovation
We embrace modern technology and evidence-based medicine to improve patient outcomes.
Patient-Centred Care
Patient and family needs remain at the heart of every decision we make.
Modern technology, compassionate care.
Choosing a healthcare provider is one of the most important decisions for any family. Here is what you can expect from us.
- 24-hour emergency and inpatient services
- Highly qualified multidisciplinary healthcare professionals
- Modern operating theatres
- Advanced maternity and newborn services
- Digital X-ray and ultrasound imaging
- Fully equipped laboratory
- Well-stocked pharmacy
- Computerised Hospital Information Management System (HIMS)
- Social Health Authority (SHA) accredited services
- Partnerships with leading insurance providers
- Private and semi-private ward accommodation
- Strict infection prevention and patient safety protocols
- Convenient location within Busia Town
- Affordable healthcare packages
Quality is a continuous commitment.
We have systems in place to promote patient safety, clinical excellence and continuous quality improvement, so care is safe, effective, timely, efficient and equitable.
Quality policy
St. James Infirmary Busia Ltd is committed to providing safe, timely, effective, efficient, equitable and patient-centred healthcare through competent staff, modern technology, continuous quality improvement and adherence to national and international healthcare standards.
Our commitment to every patient
- Infection Prevention and Control (IPC)
- Hand Hygiene Programme
- Patient Identification Policy
- WHO Surgical Safety Checklist
- Safe Medication Practices
- Clinical Audits
- Maternal and Perinatal Death Surveillance and Response (MPDSR)
- Continuous Medical Education (CME)
- Continuous Nursing Education (CNE)
- Incident Reporting and Learning
- Patient Satisfaction Surveys
- Staff Performance Improvement
Improving health beyond our walls.
Through free medical camps, screening and health education we help detect disease early, encourage healthy lifestyles and reach vulnerable families across Busia.
- Free medical camps
- Community health screening
- Diabetes screening
- Hypertension screening
- Cervical cancer screening
- Breast cancer awareness
- TB awareness and screening
- HIV testing and counselling
- Maternal and child health education
- Nutrition education
- School health programmes
- Blood donation drives
Building the future of healthcare.
We continue to invest in infrastructure, technology and people to meet the growing healthcare needs of the region. Planned developments include:
- Ambulance services
- High Dependency Unit (HDU)
- Intensive Care Unit (ICU)
- Renal dialysis centre
- Executive inpatient suites
- Dedicated paediatric unit
- Advanced diagnostic centre
- Comprehensive cancer care
- Eye clinic and dental clinic
- Physiotherapy and rehabilitation centre
- Medical training and conference centre
- Telemedicine services